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SHIPPING & RETURNS

SHIPPING POLICY

At G'LORE Cosmetics, we are committed to delivering your order safely and efficiently.

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Shipping times vary depending on your location and the shipping method selected at checkout.

  • Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

  • Shipping costs are calculated at checkout based on your destination and selected shipping option.

  • Please ensure your shipping address is accurate, as we cannot be responsible for delays or delivery issues caused by incorrect information.

RETURN & EXCHANGE POLICY

Your satisfaction is our priority.

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order, provided the item is unused, unopened, and in its original packaging.

Once we receive and inspect the returned item, eligible refunds will be processed to your original payment method within 5–10 business days.

Please note that:

  • Opened or used cosmetic products cannot be returned for hygiene and safety reasons.

  • Shipping fees are non-refundable unless the return is due to our error or a damaged item.

  • If your order arrives damaged or incorrect, please contact our Customer Service team within 7 days of delivery.

For any questions regarding shipping or returns, please contact our Customer Service team. We're always happy to help.

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